FAQ
What is your processing time?
Our processing time is currently 1-3 business days unless the listing says otherwise.
You don’t have an item I want in stock….
We may be able to order what you need! Send us an email to sales@americanfirecache.com or call 509-315-8217.
Do you offer discounts for large orders?
We have the ability to discount some items, not all but please reach out to us via email sales@americanfirecache.com or by phone 509-315-8217 to discuss details.
Where are you located?
American Fire Cache 13026 W McFarlane Rd Unit A1-3 Airway Heights, WA 99001
The West side of the parking lot with a red awning and an American Flag.What are your hours?
Monday-Friday 9am-4pm
Other times available by appointment. Email sales@americanfirecache.com or call 509-315-8217 to schedule. I’m heading to a fire and need something but you’re not open. What do I do?
Call Kayla’s cell at 914-275-7005 to get in last-minute.
Terms of Service
Refund Policy
We gladly accept returns and exchanges. Items must be in the same condition as when purchased. In the original packaging and with tags.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don't accept cancellations but please contact us if you have any problems with your order.
The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom orders.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy Policy
We will only use your shipping and billing address, and contact information
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)